Published September 4, 2025
Create a Customer Journey From LEAD to SALE
Do you know your customer journey?
What route they take from the initial introduction to your product or service clear up to the sale?
How to Create a Customer Journey
In this blog post and video, I'm going to show you how to simplify the process and simplify your thinking about your customer Journey... from the lead to sale.
The best part, it just takes one click of a button in LeadScripts!
First things first, log into LeadScripts.
Select your Brand's Product/Service
Next, make sure you have the brand's product or service you want to use selected in the product dropdown.
We'll use that to generate your customer journey
1. Click on Marketing Plans
Once your desired product is selected then click on Marketing Plans from the left menu.
Find Customer Journey Builder and click "view plan".
TIP: You can also start typing "customer journey" into the search bar to find it as well.
🛑One sec, have you seen this?
Ultimate Prompt Bundle (for New LEADS)
2. Initialize Customer Journey Plan
Next, just click "initialize" plan.
The customer journey marketing plan will be added to the queue.
LeadScripts will create the customer journey for you so that you can simplify you're thinking.
Most of the time you get into weed so much that you don't really think about what a real person is going through.
It's easy to forget where you started and the struggles you felt initially.
For example, from the new lead, "the handshake", the nurturing, until they get ready to buy from you.
3. View Customer Journey Marketing Plan
View the generated customer journey plan.
It's going to give us an idea of exactly what the journey the customer is going to go through based on the product that was selected.
How to Create a Customer Journey Map in LeadScripts
1. Select your brand's product or service from product dropdown
2. Click on Marketing Plans and find Customer Journey Builder
3. Click Initialize
That's it!
Revisit your customer journey often to remind yourself of where your customer may be on the road to purchasing your product or service.
New to LeadScripts?
After you subscribe to LeadScripts we'll send you a link to Results Academy packed with dozens of videos that will help you start capturing leads and sales.
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